Recognizing the need for a total solution and guidance to maximize value for our clients, Parsam has a consulting services practice. Parsam Professional Services has been providing consulting, systems integration and skills augmentation to many clients, both large and small. Parsam Services works with you to meet your professional services requirements. Parsam is unique in our ability to offer total customization of the uMonitor platform as well as create complete new solutions to meet every requirement of our customers.

Strategy Development

We evaluate your current position - define your online, web, e-commerce, m-commerce, eCRM, transaction processing, and messaging strategy to better serve you, your customers and grow your business.

Technology Selection

We identify your technology requirements to meet your business goals and develop a plan to select the right solution, by selecting the technology and managing the project to successful completion.

Implementation Services

We have a proven methodology that takes the project from concept to successful deployment, by implementing either custom, private labeled or off-the-shelf solutions, within time and on budget, every time. The solution is totally integrated with overall goals of your organization. Parsam Professional Services is recognized in the industry for quality and timeliness of its services.

Marketing Services

Maximize your benefits with various marketing initiatives. We go beyond platform implementation to ensure your success. From product demos to content selection to user education and training, we offer a turnkey solution to help you meet your marketing challenges! By implementing uMonitor data mining technology, you gain a competitive edge in understanding and serving your customers. Beyond strengthening your customer relationships, uMonitor solutions allow you to understand your customers' habits and gain valuable information from them. This helps you offer the right products and services to the right customers at the right time. We will assist you in analyzing and compiling the data as well as designing a knockout presentation of the results to make necessary business decisions. Your point of sale materials, online presentation and email or paper mail direct marketing campaigns to drive user adoption will be a success with our insights and new information. We also partner with third parties, as needed, to bring you results.

Training

Our professional staff customizes training to each client's needs. Training is available onsite, at our facility or via the web. Course content can be tailored for many audiences (i.e. customer support staff, sales and marketing staff, system administrator, manager, trainer, developer, tester, etc.). Sessions may be scheduled as "Classroom Style" (6-12 people) or "Train the Trainer."

Support

We provide on going support for all your applications and platforms. Assist end users with first tier support and assist partners with second tier technical support, as needed. We provide upgrades and application maintenance, and round the clock support, as needed.

Skills & Staff Augmentation

We provide the critical skills needed for the success of the project, by supplying the technical resources to fulfill your customer obligations. We bring the right resources at the right time for the right price to ensure timely completion of the project in the most efficient way.