Our Company

uMonitor – Parsam Technologies provides solutions to help financial institutions improve profitability by leveraging multiple channels to increase revenue by improving customer acquisition and retention, regulatory compliances and employee productivity, while reducing costs through process improvements.
Parsam offers a wide range of Web-based solutions specifically designed to help financial institutions improve efficiencies and provide the most up-to-date online banking services. These Parsam marketed technologies are recognized for their quality and innovation. As financial institutions move to the online direct channel, uMonitor helps them be innovation leaders.

 

uMonitor solutions –typically deployed in Software as a Service - SaaS Model - include uOpen & uFund^®, uTransfer^®, uSwitch^®, uView^®, uAdvise^®, uPlan^®, uPresent^®, uVerify^®, uDocument^® and professional services. The solutions help financial institutions provide services online, in branches and call centers, from new account opening and funding to account-to-account money transfer, financial advice, benefits management, account management, bill presentment and payment. Each solution is completely configurable, scaleable and customizable, thus enabling clients to increase their competitive positioning by offering all services found in a brick and mortar branch to their customers via the Internet while increasing back office efficiencies.

 

uMonitor offers professional services that focus on creating solutions that meet the specific needs of an institution. This level of customization is possible due to component-based architecture that enables financial institutions of all sizes, including community banks, regional banks and four of the top 10 credit unions, to deploy the appropriate uMonitor solutions.

 

The company’s staff is comprised of professionals with experience ranging from start-up companies to the Fortune 500. uMonitor’s project team works with each client to deploy solutions that support their efforts to attract and retain customers and members while maintaining their brand identity and remaining with their unique business models. This allows the institution to takeadvantage of industry best practice knowledge from uMonitor and improve time to market while reducing cost of service delivery and customer acquisition.

Mission

To create technologies to delight users.

 

Purpose

To create solutions that empower businesses to improve customer intimacy, provide better service, increase loyalty and increase revenue opportunities.

 

Core Values

We embrace a set of core values that enable us to accomplish our mission and purpose. Customer satisfaction is our top priority.

• The supremacy of simplicity.
• Trust each other - our employees, customers and partners.
• Respect each other - our employees, customers and partners.
• Maintain complete honesty and integrity in everything we do.
• Foster a highly creative work environment.
• Have fun in the process.
• Let's do it, Do it now!