
adds uTransfer® for Money Transfer
Top 20 credit union renews uOpen & uFund® contract and strengthens integration with Fiserv's XP Systems
MEMPHIS, Tenn., February 23, 2009 - uMonitor, the innovative financial solution services provider for banking customer and credit union member acquisition and retention, announced that Star One Credit Union has chosen to renew and expand its uOpen & uFund® with switch kit services. In addition the credit union will deploy uTransfer® - the account to account funds transfer solution to strengthen its online offerings for the members, allowing members to move money from anywhere, 24X7. With 4.3 billion in assets, Star One is the largest credit union based in Silicon Valley and its services reach more than 8078,000 members worldwide.
Star One has worked with uMonitor since 2006, leveraging uOpen & uFund® for a streamlined account opening and funding process online and in the branch. The service enables new and members to set-up deposit accounts, fund them and sign up for additional offers such as Online Banking and ATM cards. Members are also presented with preapproved offers, including Credit Cards and Auto Loans, using the credit union's decisioning logic.
The new service will offer an enhanced user experience with an upgrade to the look and feel of the application, as well as real-time certified integration with Star One's core system platform from XP Systems, a business unit of Fiserv, Inc. (Nasdaq: FISV). By increasing uMonitor's integration with XP Systems, Star One will not only continue to offer members the real-time experience of account setup but will also eliminate processing time in the back office with upgraded reporting, branch management and SEG group management capabilities.
"Our mission at Star One is to help members improve their lives by providing valuable financial services," Margarete Mucker, vice president of Remote Services, said. "uMonitor has proven to be a crucial component to this mission by enabling us to offer fast, efficient processes from any point of contact (Web, Branch or Call Center). We look forward to three more years of business together and to continue to deepen our relationship. The addition of the uTransfer® service for our members will allow them ongoing money movement capability online and as a result assists in meeting and exceeding our member's expectations."
"Star One has been a technology leader and a premier example of how credit unions can leverage the online channel to best serve members and facilitate growth," said Dinesh Sheth, CEO at uMonitor. "We are proud to continue to strengthen our partnership with the credit union and bring XP Systems integration and account to account money transfer service to members. The unified branch and online channels will provide a truly delightful customer experience."
About uMonitor - Parsam Technologies
uMonitor financial technologies offer a wide range of online solutions specifically designed to help financial institutions provide the most up-to-date services. These highly configurable and customizable solutions enable financial institutions to increase profitability, generate revenue, improve regulatory compliance, and improve employee productivity while reducing costs. uMonitor technologies include New Account Setup and Online Funding with Switch Kit, New Loan Application Processing, Funds Transfer Service, Bill Presentment and Payment Solutions, Premium Account Management Service, Document Management System, Advisor-Client Relationship Management and other services. The year the company's growth and success were recognized by its inclusion on the 2008 Inc. 5000 list.

