uMonitor
Credit Unions Expand Online Account Opening and Funding Services With Real Time Integration
 

Workers CU and IC FCU strengthen online service with uOpen & uFund® real-time integration with MISER core system

MEMPHIS, Tenn., September 23, 2009 - uMonitor, the innovative financial solution services provider for credit union member acquisition and operational excellence, announced that credit unions continue to benefit from growth in self service mode and operational efficiencies from improved workflow for online account opening and funding service as demonstrated through the ongoing growth in uOpen & uFund® deployments. Massachusetts-based Workers Credit Union and IC Federal Credit Union focusing on workflow improvements achieved next level of productivity gain with real time integration in their MISER core platform. Their continued use of uOpen & uFund®, an online solution allows members to open and fund new accounts from the convenience of any place they have access to internet.

After using the uOpen & uFund® service with switch kit for accepting membership applications and automatically approving the applications and assigning account number but still setting up deposit and savings accounts manually in core platform, both Workers CU and IC FCU have reduced the cost of processing each application and potential of human data entry errors with the automation of account creation in their host platforms provided by MISER core system. With real time integration, uMonitor continues to help achieve greater efficiencies and demonstrate its technical leadership in integrating third party platforms and commitment to credit union market.

uOpen & uFund® provides certified real time integration with MISER®, a business unit of Fidelity National Information Systems (FIS) and many other core platforms for credit unions. Having this integration enables Workers CU and IC FCU to not only continue offering members the real-time experience of online account set-up but it also eliminates processing steps in the back office and with upgraded reporting, branch management and SEG group management capabilities, they can continue to improve productivity.

"We are delighted that our partners like Workers CU and IC FCU, continue make investment in this challenging times to focus on operational excellence with ongoing improvements in workflow. They are prime examples of credit unions that focus on the self service channel to create the desired member experience while improving efficiencies," stated Dinesh Sheth, CEO of uMonitor. "We have enjoyed working with these credit unions to expand their presence on the Internet, and we look forward to seeing their continued success with ongoing improvements in services and processes."

About uMonitor - Parsam Technologies
uMonitor financial technologies offer a wide range of online solutions specifically designed to help financial institutions improve operational efficiencies while providing the most up-to-date services. These highly configurable and customizable solutions enable financial institutions to increase profitability, generate revenue, improve regulatory compliance, and improve employee productivity while reducing costs. uMonitor technologies include New Account Setup and Online Funding with Switch Kit, New Loan Application Processing, Funds Transfer Service, Bill Presentment and Payment Solutions, Premium Account Aggregation Service, Document Management System, Advisor-Client Relationship Management and other services. The company's growth and success were recognized by its inclusion on the 2008 and 2009 Inc. 5000 list and in BusinessTN's Hot100 list.

For more information on uMonitor or its solutions, contact Gillian Smoot at gsmoot@umonitor.com, call 901.757.1212 ext. 7115 or
visit the company on the Web at www.umonitor.com
Parsam Technologies , LLC 3197 Players Club Parkway Memphis, Tennessee 38125
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