Credit union selects uOpen & uFund^® to improve efficiencies in call center, branch and online

MEMPHIS, Tenn., November 2, 2009 - uMonitor, the innovative financial solution services provider for operational excellence with member acquisition and retention, announced that Pennsylvania-based American Heritage Federal Credit Union, with more than $855 million in assets and 100,000 members, has selected its account opening and funding solution with a fully automated switch kit, uOpen & uFund^® - TS. The credit union selected the TS - Total Solution deployment option to achieve the highest efficiencies while providing the most flexible product offerings tailored to fit its membership profile. This deployment for deposit and loan accounts includes full integration into American Heritage FCU's internal and external systems for identity authentication, compliance, cross selling and up selling, loan decisioning, check ordering, funding and credit card processing.

"While many consumers are re-evaluating their current financial institutions, now is the time for us to invest in new technologies and not only improve our online offerings, but also streamline our member on-boarding processes across all channels," Kevin Tressel, vice president, information services at American Heritage FCU, explained.

uOpen & uFund^® streamlines the account opening and funding process for a unified experience across all channels - online, in call center and in branch - and offers 24/7 access to the credit union's checking, savings, money market and CD products and adds diverse funding options. Members can also make loan applications and acquire gap insurance in the same transaction. American Heritage FCU will integrate uOpen & uFund^® with its Symitar^™ core platform, APPRO^® loan origination system and CUNA LOANLINER^® platform. By integrating into ID verification and ID authentication services from Qualifile^® in real time, the credit union will create a uniform process to meet all regulation and compliance standards.

"uOpen & uFund^® helps credit unions meet their members' demands in this challenging environment," Dinesh Sheth, CEO at uMonitor, explained. "Progressive credit unions, like American Heritage, are moving forward to take full advantage of ultimate capabilities offered by our TS - Total Solution. American Heritage FCU can look forward to creating a delightful member experience while seeing a significant improvement in efficiency and gaining wallet share across all channels with such services."

About uMonitor - Parsam Technologies
uMonitor financial technologies offer a wide range of online solutions specifically designed to help financial institutions provide the most up-to-date services. These highly configurable and customizable solutions enable financial institutions to increase profitability, generate revenue, improve regulatory compliance, and improve employee productivity while reducing costs. uMonitor technologies include New Account Setup and Online Funding with Switch Kit, New Loan Application Processing, Funds Transfer Service, Bill Presentment and Payment Solutions, Premium Account Aggregation Service, Document Management System, Advisor-Client Relationship Management, and other services. The company's growth and success were recognized by its inclusion on the 2008 and 2009 Inc. 5000 lists.