Job description:

• Works with internal and external auditors on reviewing, testing and ensuring compliance with ACH rules and regulations and internal policy and procedures.
• Processes daily ACH returns and maintain compliance on returned ACH transactions.
• Prepare ACH balance sheet daily and reconcile rejected transactions.
• Works with the online account opening system to download the daily ACH files.
• Originates ACH file to the ACH Processor after processing and balancing the ACH program.
• Provides assistance to internal and external customers to resolve any questions or issues.
• Provide assistance to internal sales team to effectively promote and sale EFT solution.
• Act as a liaison between customers and internal technical/business development group.
• Ability to work long hours and evening shifts.

Requirements:

• Strong knowledge of NACHA Rules and Regulations
• Strong verbal and written communication skills
• Polite and professional demeanor
• Ability to quickly adapt to a dynamic environment and new technology
• Excellent general customer service skills and a demonstrated technical aptitude
• Good interpersonal skills with the ability to function effectively in a team environment
• Strong analytical ability

MUST BE ABLE TO PASS BACKGROUND CHECK AND DRUG SCREEN