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When was the last time you enhanced your online offerings?

 

Online banking is transforming from an informational portal to a complete virtual branch. Whether a financial institution is trying to attain new customers or build on their current customer relationships, enhanced online banking functionalities add value to your website.

In a high tech self-service world, customers expect to be able to do everything online from shopping to banking. They expect to be able to be able to do virtually everything online they can do in a brick and mortar bank. Therefore, to stay competitive in the complex financial industry, adding services to your online channel that your customers want and need is vital. Your customers want to be able to manage and move their money effortlessly and quickly from anywhere 24x7.

Adding services, such as uTransfer® - account-to-account (A2A) transfers, to your online channel provides a 24x7 self-service branch online that influences your customers to be repeat visitors to your website, making your site "sticky." The uTransfer® service gives your customers the ability to securely conduct inter-institution A2A funds transfers quickly. Set-up is easy and allows the customer the ability to perform on-demand, scheduled, or recurring transfers all using a single sign on behind your MFA security.

uTransfer® benefits your financial institution by allowing you to attract more affluent and younger users. You will grow deposits, gain competitive positioning, and spend less time initiating transactions with this self-service model. It can even be used as a tool for retrieving loan payments and is affordable for any size financial institution, helping you increase revenue that can be re-invested in other online services to further enhance your site.

With uMonitor solutions, your financial institution can continue to build value to your site to stay ahead of your competitors and strengthen your next generation online banking offerings.

uOpen & uFund® provides your financial institution an online channel for account opening and funding that allows you to not only gain new customers, but also cross-sell and up-sell to these customers to fulfill their needs and build relationships. Customers can open deposit accounts, savings accounts, and apply for loans. The process is finalized with options for funding the account and switching relationships from other financial institutions.

uSwitch® allows your new and existing customers to switch their relationships from another financial institution to yours, allowing your financial institution to gain more wallet share and further strengthen your relationship. With uSwitch® your customers can close your other accounts and switch automatic payments, credit cards, direct deposits, and loans.

To learn more about how uMonitor's solutions can help you better serve your customers, please visit www.umonitor.com
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