uMonitor service is firmly committed to privacy and security of a users personal information and has established processes and procedures that protect the users information from unauthorized access. The uMonitor service employs a combination of industry-approved security technologies, featuring password-controlled system entry, and a 128 bit industry strength Digital ID for the application server, industry standard Secure Sockets Layer (SSL) protocol for data encryption, and a security firewall between the router and the application server, which regulates the inflow and outflow of communications traffic.


Security and Privacy Policy


SECURE DATA ACCESS AND VERIFYING USER AUTHENTICITY

To use the service, you must enter your User ID and your password. Upon successful login, the system authenticates your identity and establishes a secure communication between your computer and the uMonitor server. Technically, this is known as a server session. The service uses digital identification certificates.


Our system uses a "3 strikes and you're out" lockout mechanism, which prevents repeated login attempts. After three unsuccessful login attempts, the system locks the user out. Once a lockout occurs, a communication (either by email or phone) between the user and uMonitor is required to verify the user's identity before re-entry into the system is allowed.


SECURE DATA TRANSFER

Once the server session is established, your computer and our application server are in a secure communications environment. The uMonitor server has been certified as a 128-bit secure server and the data traveling between us is encrypted with Secure Sockets Layer (SSL) protocol. All customer data, including the uMonitor and third party usernames and passwords, and all of the third party customer information is always transmitted in encrypted format. With SSL, this encrypted data can only be decrypted with the public and private key pair. In short, the server issues a public key to the end user's browser and creates a temporary private key. These two keys are the only combination possible for that session. When the session is complete, the keys expire and the whole process starts over when a new end user makes a server session.


ROUTER AND FIREWALL

User initiated information requests are received by the uMonitor router(s), a piece of hardware that directs traffic to the appropriate server. The information is then filtered by a firewall (a piece of hardware and software) to identify and then either block or direct traffic coming to the server. The configuration begins by disallowing ALL traffic and then opens gates only when necessary to process acceptable information requests.


SECURE DATA STORAGE

User data is stored in secure database. Not only the user password but also the user personal data is encrypted when stored in our database. This protects user information from any unauthorized access to their information. Only user with correct ID and password can access this information. This information is not available to uMonitor or data center operators. We restrict access to your non-public, personal information to those employees who reasonably need to come into contact with that information to provide products or services to you.


REGISTRATION

Our site's registration form requires users to give us certain basic contact information (like your name, a personal password and email address), a unique identifier (such as your motherís maiden name) and optional demographic information (like your age or interests). We use customer contact information from the registration form to send a welcome notice for new members and possibly certain other administrative information about your account. Demographic and user profile data is collected so we can provide a more personalized experience on our site. Unique identifiers are used to verify the user's identity. We use this data to tailor the visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. This information may be shared with advertisers on an aggregate basis only without identifying any users.


THIRD PARTY SHARING

Of course, to use the uMonitor service and thus access third party information, we also require what ever information is needed to access that third party site, typically a username and password. Third party data may be collected to help us tailor your experience while using the uMonitor service, showing content that you might be interested in, and displaying the content according to your preferences. This information is not shared with advertisers on an individual basis.


LOG FILES

In order to diagnose potential server issues or to perform certain maintenance administrative functions, uMonitor maintains a log of who accesses our Web site, including the IP address from which a user accessed our site. IP addresses are not linked to personally identifiable information. Our Web site contains links to third party sites. uMonitor is not responsible for the privacy practices or the content of any third party Web sites.


COOKIES

A cookie is a piece of data stored on the user's hard drive containing information about the user. We use cookies (text file) to more readily deliver content specific to your interests. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We do not store passwords in the cookies and we require reentry of passwords each time you visit our Web site.


LINKS

Our Web site contains links to third party sites. uMonitor is not responsible for the privacy practices or the content of any third party Web sites. This privacy statement applies solely to information collected at this Web site.


SECURITY

uMonitor has security measures in place to protect the loss, misuse and alteration of the information under our control. All the data is kept on secure servers and it is protected using physical and logical security measures.


CORRECTING / UPDATING PERSONAL INFORMATION

This site gives users the option to remove their information from our database and to no longer receive our service. This can be done by choosing to unsubscribe the service. This site gives users the option to change and modify information previously provided. This function and its access will depend on service you are using from the site for example in our service it is done by selecting the "options" feature and choosing the "Contact Information" option.


WHAT IS CO-BRANDING?

Co-branding is a way for a Web site to bring other Web sites with complementary content To the attention of its users. Co-branding is often executed by framing, which is a method of dividing browser windows. Framing allows us to display the uMonitor look and feel while allowing you to browse another site at the same time. It's important to note that while you may see the uMonitor frame, any information you provide to a co-branding partner is not covered by our privacy policy. Be sure to check the privacy statements of any third party Web sites for information about their use of cookies and personal information they may collect independently.


NOTIFICATION OF CHANGES

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change. In some cases where we post the notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.


CONTACTING THE WEB SITE

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:


Webmaster

uMonitor

3197 Players Club PKWY

Memphis, TN 38125

webmaster@umonitor.com

 

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